My888 Terms & Conditions – Terms of Use for Malaysia's Online Casino Platform

Welcome to my888, an online entertainment and betting platform serving Malaysian users exclusively. These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and my888 ("Company," "we," "us").

By accessing the my888-jit.com website, registering as a member, or using any of my888's services — whether via a web browser, smartphone, or any other device — you hereby confirm that you have read, understood, and agree to be bound by all the terms and conditions set out in this document together with Privacy Policy and Responsible Gaming Policy my888, which forms part of the overall agreement.

If you do not agree with any part of these Terms & Conditions, you are required to discontinue use of the my888 platform and close your account if you have already registered.

To be eligible to register for and use my888's services, you must meet all of the following eligibility requirements:

• Aged at least 18 years of age on the date of registration.
• Must be a Malaysian citizen or a legal permanent resident in Malaysia with an active Malaysian phone number.
• Possessing full legal capacity to enter into a binding contractual agreement.
• Has never been declared ineligible to play or placed on a self-exclusion list by any recognised gambling platform.
• Registering under your own name and not on behalf of a third party.
• Not subject to any legal restriction that would prevent you from using my888's services.

My888 reserves the right to request age and identity verification documents at any time. Members who are unable to verify their eligibility may have their accounts suspended until verification is complete. Any winnings accrued during the verification pending period may be withheld until the identity verification process has been satisfactorily completed.

Registering a my888 account is free. You simply need to provide your full name, an active Malaysian phone number, and a strong password. Your phone number will be verified via a One-Time Password (OTP) sent by SMS.

Mandatory Account Rules:

• One account per individual: Each individual is permitted to hold and operate only one active account on my888. Creating duplicate or multiple accounts is a serious violation of these terms.
• Registration information must be accurate, complete, and kept up to date whenever changes occur.
• You are solely responsible for keeping your account password confidential. Do not share your password with anyone, including family members.
• Any activity that occurs on your account is considered to have been authorised by you, unless you promptly report unauthorised access to my888.
• The name registered on your my888 account must match the name of the payment method owner used for deposits and withdrawals.

My888 reserves the right to suspend or close any account suspected of being used for fraudulent activity, money laundering, or any violation of the terms in this document without prior notice. Any valid account balance will be returned to the member once the investigation is concluded and no breach is confirmed.

My888 supports a wide range of popular and trusted payment methods in Malaysia. All deposit transactions are processed with 256-bit SSL encryption and are typically credited to your my888 account within minutes.

Accepted Deposit Methods:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (instant transfer)
• FPX – Internet Banking (Maybank2u, CIMB Clicks, RHB Online, and other Malaysian banks)

Deposit Limits:

• Minimum deposit: RM20 per transaction.
• There is no maximum deposit limit set for standard accounts, subject to the limits imposed by your own e-wallet or banking platform.
• Deposits must be made from a payment method registered under the same name as your my888 account.

My888 is not responsible for any deposit delays caused by disruptions to third-party e-wallet or banking systems. In such cases, please contact my888 customer support with proof of transaction for follow-up.

My888 is committed to processing winnings quickly and transparently. Winnings from all games — including baccarat, roulette, slots, and football betting — are automatically credited to your account balance immediately after the match or round ends.

Withdrawal Conditions & Limits:

• Minimum withdrawal: RM30 per request.
• Daily withdrawal limit: RM10,000 for standard accounts; RM50,000 for VIP Diamond members.
• Withdrawals must be made to the same payment method used for the deposit, and under the same name as the my888 account.
• Processing time: 3 to 5 minutes for e-wallets; up to 1 business day for FPX.
• My888 does not charge any processing fees for standard withdrawals.

Bonus Withdrawal Requirements:

Winnings earned using bonus funds are subject to the wagering requirement set for each promotion. Withdrawal of bonus funds is only permitted once the wagering requirement has been met in full. Please refer to the Bonus & Promotions section below and the relevant promotion page for specific wagering requirements.

My888 offers a range of promotions including a welcome bonus of up to RM888, reload bonus, weekly cashback, and VIP program. All bonuses are subject to the following terms and conditions:

• Wagering Requirement: Most my888 bonuses carry a wagering requirement of between 20x and 35x the bonus amount. This means you must wager the bonus amount multiplied by the applicable factor before any bonus winnings can be withdrawn. Specific wagering requirements are stated on each promotion page.
• Validity Period: Each bonus has a set validity period, typically between 7 and 30 days from the date the bonus is credited. Bonuses not utilised within this period will expire automatically and cannot be reinstated.
• One Active Bonus: Generally, only one bonus may be active on your account at any given time. Accepting a new bonus while another is still active may result in the first bonus being forfeited.
• Betting Limit While Bonus Is Active: While a bonus is active, the maximum bet amount that counts towards the wagering requirement may be capped. Bets exceeding this limit will not contribute to fulfilling the wagering requirement.
• Bonus Abuse: my888 reserves the right to void bonuses and any associated winnings if there is evidence of bonus system abuse, including the use of multiple accounts to claim bonuses.

More detailed bonus terms, including games that are eligible and ineligible towards meeting the wagering requirement, can be found on the Welcome Bonus my888.

All games offered on my888 — including live baccarat, roulette, slots, football betting on the Malaysia Super League, EPL, and other live games — have specific rules stated in the help section of each game.

• All game results are final and cannot be disputed once confirmed by the system. However, records of each session are retained and may be requested for review in the event of a valid technical discrepancy.
• All slot games on my888 use a Random Number Generator (RNG) that has been certified by an independent testing body and operates at a recognised Return to Player (RTP) rate.
• Live casino games (baccarat, roulette, blackjack) are hosted by real dealers from licensed studios and are recorded for audit and dispute resolution purposes.
• For football betting, my888 uses odds updated in real time. Bets accepted before the closing time are valid. my888 reserves the right to void bets in the event of a significant odds error (obvious error).
• My888 reserves the right to suspend or void games affected by technical disruptions. In such cases, the wagered amount will be fully refunded to the member's account.

To maintain a fair and safe environment for all my888 members, the following activities are strictly prohibited:

• Using automated software, bots, or any artificial intelligence program to play or place bets automatically.
• Colluding with other members to manipulate game outcomes or abuse the bonus system (bonus abuse / collusion).
• Registering or using another person's account, or sharing your account with anyone else.
• Engaging in money laundering or using the my888 platform for any financial activity that contravenes Malaysian law.
• Cheating or attempting to manipulate the payment system, including raising unauthorised chargebacks after funds have been used for play.
• Using a payment method that does not belong to you or that is unauthorised.
• Accessing the my888 platform from a region or jurisdiction where my888's services are explicitly restricted.

You may close your my888 account at any time by contacting our customer support team via live chat or by emailing support@my888-jit.com. Account closure requests will be processed within 2 business days.

Before closing your account, please ensure that:

• All active bonus wagering requirements have been met, or you agree to forfeit any bonus funds that have not yet been cleared for withdrawal.
• There are no pending bets in your account.
• The eligible account balance has been fully withdrawn or will be processed alongside the account closure request.

My888 reserves the right to suspend or close an account without prior notice under the following circumstances: breach of terms & conditions, suspected fraudulent activity, a court order or directive from a relevant authority, or at the user's own request for self-exclusion under the responsible gaming program.

My888 provides its platform and services on an "as is" basis, without any express or implied warranties regarding fitness for a particular purpose, uninterrupted service availability, or the accuracy of data displayed.

• My888 is not liable for any losses arising from internet disruptions, device failures, or technical interruptions beyond our control that affect your gaming experience.
• Confirmed bets cannot be cancelled by members except in cases of odds errors acknowledged by my888.
• My888 is not liable for any financial losses incurred by members as a result of their own gaming decisions. All gaming activity is a personal decision made by the member entirely at their own risk.
• Information displayed on the my888 platform, including game statistics and sports data, is for informational purposes only and should not be taken as financial advice or a guarantee of game outcomes.

My888 reserves the right to amend, update, or add to these Terms & Conditions at any time in accordance with operational, legal, or company policy requirements. Members will be notified of material changes via:

• An in-platform my888 notice displayed prominently upon login.
• Email to the address registered on the member's account.
• An update to this Terms & Conditions page with a new "Last updated" date.

Continued use of the my888 platform after the notice period (typically 7 days from the date the notice is sent) will be deemed acceptance of the amendments. If you do not agree with any amendment, you have the right to close your account before the changes take effect.

These my888 Terms & Conditions are governed by and interpreted in accordance with the applicable laws of my888's licensing jurisdiction. For any dispute arising between a member and my888, the resolution process is as follows:

• Step 1 – Contact Customer Support: Submit a complaint or enquiry to the my888 support team via live chat or email at support@my888-jit.com. Most issues are resolved within 24 to 48 hours.
• Step 2 – Escalation to Senior Manager: If an issue is not resolved at the standard support level, the request may be escalated to a my888 senior manager for a thorough review.
• Step 3 – Alternative Resolution: Should a dispute remain unresolved, both parties agree to refer the matter to an alternative dispute resolution (ADR) procedure recognised by the relevant licensing authority.

The languages applicable to all official my888 communications are Bahasa Melayu and English. In the event of any conflict between translations, the English version shall prevail for legal purposes.